| KBTB TECH POLICIES (effective 16 Jun 08) Minimum Bench Fee Drop Off/Labor: $20.00 is required at time of appointment to analyze problem(s). This includes thorough diagnostics, solutions and recommendation given for all non- warranty repairs. House calls: $30.00 for the 1st hour and $15 for each additional hour is required at time of appointment to analyze problem(s). This includes thorough diagnostics, solutions and recommendation given for all non-warranty repairs. Turnaround Time – Repairs are handled on a first-come first-serve basis. Check with us for anticipated turnaround time on repairs. Parts availability, service information, etc. are factors that may effect turnaround time. If your repair will exceed expected turnaround time you will be notified via telephone and/or email. Rush Service – Rush service is available for an additional $50.00. Turn-around time on Rush Service is to be arranged with the service manager and is subject to certain conditions. Conditions include parts availability, severity of repair work requested, shipping schedules, etc. Storage Fee Repairs not paid for or picked up within ten (10) days from the date of completion will be charged $10.00 per day as a storage fee. Abandoned Repairs/Items Repairs not paid for or picked up within (30) days from the date of completion will be sold without notice by KBTB Computer Service in order to recover the cost of the repair and storage. ***We Do Not Fix/Repair Monitors/LCDs*** LABOR COST VARIES (Parts Sold Separate) |
Overview
Through our service agreement, KBTB Computer & TechnologyService offers remote management, security monitoring, and
compliance reporting services. KBTB Computer & Technology
Services are available Monday thru Saturday (8am -5pm), and
are customizable to meet the exact needs of your business.
KBTB Computer & Technology Services is able to offer
affordable computer and repair services. KBTB Computer &
Technology Service engineers are available to assist you with
its technology service needs.
 | New computer installations |
| Hardware upgrades and installation |
| Software upgrades and installation |
| Peripheral Installation |
| Security: Firewalls, Virus, Pop-up, Spyware Removal | |
| and Prevention |
| Networking |
| Troubleshooting and Diagnostics |
| Preventative Maintenance and Service Contracts | |
| ||
| We offer quality products & services for all budgets. |
| We support: Windows 2000, Windows XP (all versions), | |
| Windows Vista (all versions). |
| All our technicians are courteous and have gone | |
| through a background check prior to employment. Second rates work is not an option with In-Home Computer Services, Inc. We strive to get your issues resolved in a correct and timely manner. |
| We warranty all work preformed. Parts carry | |
| manufacturers warranty. |
| From small residential repairs to full corporate | |
| networking task and everything in between, KBTB Computer and Technology Services is your best choice. |
| And Much More |
Through our service agreement, KBTB Computer & Technology
compliance reporting services. KBTB Computer & Technology
Services are available Monday thru Saturday (8am -5pm), and
are customizable to meet the exact needs of your business.
KBTB Computer & Technology Services is able to offer
affordable computer and repair services. KBTB Computer &
Technology Service engineers are available to assist you with
its technology service needs.
 | IS YOUR NETWORK DOWN? | |
| WE WILL GET YOU UP AND RUNNING | |
| WE WILL ELIMINATE ALL VIRUS’, SPYWARE, LOST DATA AND | |
| DOWNTIME! | ||
| COMPUTER HOME & OFFICE REPAIRS UPGRADES | |
| VIRUS REMOVAL / FIREWALL PROTECTION | |
| EMERGENCY DATA RECOVERY | |
| REMOTE COMPUTING/ VIRTUAL PRIVATE NETWORK SOLUTIONS | |
| CUSTOM BUILT COMPUTERS & PARTS WARRANTY | |
| SUPPORT AVAILABLE VIA EMAIL | |
 | Computer Repair Upgrades | |
| Custom Built computers to Suit Your Needs | |
| FREQUENTLY ASKED QUESTIONS When I bring in my computer, do I need to bring all the cables and stuff? No, not for desktops, the tower is all we need. For laptops, we will need the power cord. Customers may drop-off or mail the tower to us via UPS, for tracking purposes. Please note, the customer pays for the shipping. |
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| Charity Design Publications Toll Free: 1-877-467-2513 Local: 1-252-258-6127 Website: htt://www.cdp1.com FREE SHIPPING WITHIN THE UNITED STATES |